Rulette : A Pragmatic Rule Engine

Originally published on my homepage.

What should be the discount offered for Nike shoes or on Nike running shorts if the customer is a high value customer versus a new comer to the system?

What is the applicable tax rate if a cotton t-shirt is made by manufacturer in a state and sold in another state?

Which customer care agent should a call be routed to if it relates to an already escalated issue by a customer who only speaks Hindi?